Privacy policy

Last update: 14 may 2024

1. Introduction
At Shenith, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services. By using our website, you agree to the terms of this policy.

2. Data Controller
Shenith is part of LMB Agency, registered as 83303758 at the Dutch Chamber of Commerce.
Email: hello@shenith.life
Contact address (not for visiting): Nieuwe Osdorpergracht 406B, 1068HV Amsterdam

3. Data Collection
We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card details and/or billing information (processed by third-party payment processors).
  • Usage Data: Information about how you use our website, products, and services, including IP address, browser type, and browsing behavior.
  • Marketing Preferences: Your preferences for receiving marketing communications and details about your engagement with them.

4. How We Use Your Data
We use your personal data for the following purposes:

  • To Provide Services: Processing your orders, managing your account, and providing customer support.
  • To Improve Our Services: Analyzing usage data to improve our website, products, and services.
  • To Communicate with You: Sending you updates, newsletters, and marketing communications (with your consent).
  • To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

5. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Contractual Necessity: To perform the contract between you and Shenith.
  • Legitimate Interests: For our legitimate business purposes, such as improving our services and marketing.
  • Consent: When you have given us explicit consent to process your data for specific purposes.
  • Legal Obligation: To comply with legal and regulatory requirements.

6. Data Sharing
We may share your personal data with third parties in the following circumstances:

  • Service Providers: Shopify, Mailblue, Google, and other service providers who assist us in operating our website and providing services.
  • Legal Requirements: When required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

  • Access: The right to access your personal data and obtain information about how we process it.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your personal data under certain conditions.
  • Restriction: The right to request restriction of processing under certain conditions.
  • Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: The right to withdraw consent at any time for processing based on consent.

10. Cookies 
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize you and remember your preferences. By using our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functionality of our website.
  • Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: Remember your preferences and settings to enhance your experience.
  • Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of our website.

11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@shenith.life